Privacy Policy

At Village 34, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

By using our website or providing your information, you agree to the terms outlined in this Privacy Policy. Village 34 provides professional building, electrical installation and repair, EV charger installation, and house clearance services across the UK.

Information We Collect

We may collect and process the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Address or location details (when requesting a quote or service)

  • Any information you provide through contact forms, quote requests, or direct communication

We only collect information that is necessary to provide our services and respond to enquiries.

How We Use Your Information

Your personal data may be used to:

  • Respond to enquiries and quote requests

  • Provide and manage our services

  • Communicate with you regarding bookings or updates

  • Improve our website and customer experience

  • Comply with legal or regulatory obligations

We will never use your personal information for purposes unrelated to our services without your consent.

Legal Basis for Processing Data

We process personal data under one or more of the following lawful bases:

  • To perform a contract or take steps prior to entering a contract

  • With your consent

  • To comply with legal obligations

  • For legitimate business interests, where your rights are not overridden

How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure.

Your information is stored securely and only accessible to authorised personnel who require it to perform their duties.

Sharing Your Information

We do not sell, rent, or trade your personal data to third parties.

Your information may only be shared where necessary:

  • With service providers assisting in delivering our services

  • To comply with legal or regulatory requirements

All third parties are required to respect the security and confidentiality of your data.

Cookies and Website Analytics

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our site so we can improve performance and usability.

You can manage or disable cookies through your browser settings at any time.

Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Data Retention

We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@village34.co.uk
Phone: 07863699833
Website: https://village34.co.uk/